The Power of Observational Research: Seeing is Believing
Uncover real user behaviour with observational research. Boost your UX, product design & marketing with practical methods for better customer experiences.
From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences; for users, and for yourself. Whether you're curious about how people think, or you're preparing for your next big job interview, you'll find insights here to help you grow with purpose and land the role that fits you best.
Uncover real user behaviour with observational research. Boost your UX, product design & marketing with practical methods for better customer experiences.
Discover how ethnographic research helps UX designers uncover real behaviours, build empathy, and design better products through real-world observation.
“It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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